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MultiMist
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Order & Delivery
Which countries do you ship to?
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Which payment methods do you accept?
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How much does shipping cost?
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How long will my order take to arrive?
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How do I track my order?
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My order was returned, what do I do?
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What happens if I don't pick up my package?
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What is your return policy?
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Can I cancel an order that has already been placed?
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How can I change an order that's already been placed?
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I haven't received my order, what do I do?
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If my package is damaged, what do I do?
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How do I use a promotional code?
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Is my payment secure?
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Product information
What is included in my Intro Set?
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How do I use my MultiMist?
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How do I change and use different capsules with my MultiMist?
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Can I leave my capsule in the MultiMist between applications?
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How, and how often, should I clean my MultiMist?
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Do I need to charge my MultiMist before use?
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How does the money back guarantee work?
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How long is the warranty valid and what does it cover?
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Can I travel with my MultiMist & capsules?
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How long is the battery life and charging time of my MultiMist?
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My MultiMist has stopped spraying, what should I do?
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My MultiMist isn’t charging, what should I do?
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Is my MultiMist water resistant?
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Capsules & formulations
Why do you you use capsules instead of refill bottles?
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Can I save the unused liquid in my capsule for later use?
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How should I store my capsules?
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What are your capsules made of?
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How do I recycle my used capsules?
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Are your products vegan and cruelty free?
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Are your products safe for sensitive skin?
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Where are your products being produced?
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Do your products expire?
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Do you use fragrance?
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What do the formulas feel like?
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Where can I find the full ingredient list for each product?
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Are your products suitable for all ages?
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Subscriptions
How do subscriptions work?
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What is included in my subscription?
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How do I change or cancel my subscription?
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How do I add a discount code to my subscription?
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How do I change my address on my account?
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How do I add products to my existing subscription?
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How do I change how often my capsules are delivered?
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How do I change my address on my subscription account?
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How do I change the shipping date for my next capsule delivery?
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How do I change the capsules on my subscription?
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Can I cancel my subscriptions anytime?
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How do I cancel my subscription?
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Supreme Serum
What does the Supreme Serum do?
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When should I apply Supreme Serum?
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Can I use other serums or products with Supreme Serum?
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Is Supreme Serum scented?
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Is it normal if my skin becomes red after using the Supreme Serum?
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Does the Supreme Serum work for all skin types?
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Multi Essence
What does the Multi Essence do?
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When should I apply Multi Essence?
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Can I use other serums or products with Multi Essence?
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Is Multi Essence scented?
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Does the Multi Essence work for all skin types?
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Uniform-C Serum
What does the Uniform-C Serum do?
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When should I apply Uniform-C Serum?
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Can I use other serums or products with Uniform-C Serum?
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Will the effectiveness of the Uniform-C Serum be reduced if I mix it with other capsules?
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Is the Uniform-C Serum suitable for sensitive skin?
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Is Uniform-C Serum scented?
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True Tan
What are the active ingredients in True Tan and how does it work?
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When will I start to see results?
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How long will the result last?
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Can I use True Tan on my body?
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How long do I need to wait for True Tan to dry and when can I apply other products?
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How do I prepare my skin for the best possible result?
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Why do you only have one formula for self tan?
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Can I use True Tan when I’m pregnant?
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Does True Tan work with beard?
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